Return & Exchange

All returns have to be done within 5 working days from date of delivery and 3 working days after an email has been sent on the return/exchange procedure. Requests for exchanges and returns thereafter will not be entertained. All return items must be in their original condition, unwashed and unworn with the tag intact, packed in original Ninja Van Mailer. Items which do not fulfill these criteria will be rejected duly. Customers will be required to top up the delivery charges for mailing back of the parcel. 

RETURNS
  1. Please note we do not make exchanges, only returns for a credit note. Returns are applicable on regular priced orders only. This does not include all sale items and all other items stated under item description.

  2. Postage charges to and fro will be borne by the customer.

  3. Orders have to be mailed back via a trackable postage mode only. $3 will be deducted off every apparel returned due to a subsidised delivery rate that was offered in the initial purchase. A store credit discount code (strictly non-extensible) with 90 days validity will be issued thereafter.

  4. Store credit discount code can only be used once, not applicable for another return and exchange, or with any further discounts.

  5. Do kindly seek our confirmation prior to returning your order.

  6. Please email us for more details on exchanges.

DEFECTS/ WRONG ITEM SENT
  1. We apologize if a defective or wrong item was sent. For such cases, we will require them to be mailed back to us via registered mail. This will be made known in the email accordingly. Please do not send the item(s) back on your own accord.

  2. Kindly email us at littlemunchkins.sales@gmail.com with a snapshot of the defect or incorrect piece for us to advise you further.

  3. In such circumstances, if there is a replacement piece available, it will be sent out upon receiving the RA tracking number. However, if the item is no longer available, a gift certificate store credit with no expiry will be issued. Postage charges incurred will be refunded via together. There will strictly not be any cash refunds. 

  4. Do kindly seek our confirmation prior to returning your order.

MEASUREMENTS OF ITEMS
  1. Measurements stated may vary 1cm to 2cm as items are mass produced. In such cases, it will not be considered a defect and no exchanges will be carried out.

  2. For printed items, please note placement of prints will differ for every piece due to cut of fabric.

  3. Colors shown may have slight variance on different screens as different tech devices have different specifications. As such, colors may be portrayed with slight differences. This applies especially for brighter hues. Requests for exchange/ return due to such reason will be rejected.

  4. For light colored items, there may be slight small black dots which are not obvious. As this does not change the overall appearance of the item, it will not be considered a defect.

  5. Items with slight imperfections (loose thread, slight dotted stains etc) which do not affect the overall appearance of the item will not be considered a defect.

Little Munchkins reserves the right to amend the terms from time to time without prior notice.

If you have any clarifications, kindly email us at littlemunchkins.sales@gmail.com.